FAQs

Got questions? here are the answers!

Frequently asked questions and their answers

Looking for an affordable website solution that also meets all your technical requirements? Explore INGIC Host's Shared Hosting Features to get started with the world’s number one hosting service provider. INGIC Hosting will deliver you a powerful, proven platform, perfect for hosting websites.

HOSTING:

What is shared hosting?

Shared hosting is an entry-level web hosting service. Since it is economical for most businesses, shared hosting is highly-desired by most clients. Shared hosting is ideal for blogs, portfolios, CMS sites, E-Stores Etc. Shared hosting allows multiple websites to share large servers and its resources which include bandwidth and disk space. These services are maintained by the providers of the servers most of the time.

What package is best for me?

For users who are new or are looking to create a site that is expected to get low traffic, shared hosting is the best option. It is one of the most economical and affordable solutions and provides enough resources for your website to run efficiently without any bugs. The best shared hosting package that we recommend is the Plus package which comes at 7.99* per month with 10 websites and Unlimited Bandwidth and Unlimited Disk Space.

What if my website’s traffic dramatically increases as I promote my brand and services?

As the website traffic increases, you’ll need to upgrade your bandwidth so that all of your site in the best way possible.

What is Virtual private server hosting?

A virtual private server is a machine that is given to you for your desired usage. the server has its own copy of operating system and its users will get access to the machine through the provider’s website or a standalone software.

You can install almost any kind of software on the VPS that can run on the OS that is installed on the VPS. If you have a website with high traffic and usage than you have the option of upgrading to your own server which provides an ample amount of resources along with the option to configure it to your preference.

How to create a website?

INGIC Host makes it stress-free for non-experienced web developers to get their sites up and running without any trouble and in no time. The FAQs and walkthroughs are there to ease up the entire process of development. In case you still get stuck somewhere, you can hire INGIC developers at www.ingic.com to get yourself a high-quality website developed.

How many websites can I run on a shared hosting plan?

The amount of websites you can host with one account depends on the hosting plan you select.

The basic package supports one website, whilst the plus package supports 10 websites and the prime package allows you to host unlimited websites.

What sort of security is provided for hosted sites?

We offer the ability to protect certain sections of your site through passwords. You can even create custom usernames and passwords for certain visitors. Setting up password protection for your site is easy and does not require any advanced skills

What is cloud hosting?

Cloud Makes your website reliable to use and:

  • • Your website will be hosted on a virtual partition which uses resources from the cloud, such as storage space.
  • • It allows thousands of machines to act as one server.
  • • It secures your site with state of the art encryption.

Why should I use cloud hosting?

  • • Freedom to modify all servers to your needs
  • • Stable and secure
  • • Best cost ratio
  • • Economically more efficient
  • • Easy and fast to add upgrades

What is dedicated hosting?

You gain access to a server that will not be shared with anyone and offers far more configuration options to match your preferences to a tee.

Why dedicated hosting?

  • • Server resources are not shared
  • • Improved performance and security
  • • Flexible
  • • Unique IP address
  • • No overhead expenses for purchasing or maintaining equipment

Reseller Hosting:

What is reseller hosting?

The owner has the ability to use his hard drive and bandwidth to host websites on behalf of third parties. The reseller has the advantage to sell the host service to gain profit.

What can I sell with reseller hosting?

You can make specific hosting packages and sell them using your desired billing system. Each account you create is discrete from your own accounts. Also, you can use your reseller package as a webmaster to easily manage your different sites and projects.

With reseller hosting can my clients contact INGIC Host directly for help?

No. As a reseller, you act as the company contact for your clients. If they experience problems, you will need to contact us so that we can help you assist your clients with their issues.

How many dedicated IPs can I use with my reseller package?

With Reseller Level 1 and Level 2 plans - you can have up to 2 IPs.
With Reseller Level 3 and Level 4 plans - you can have up to 4 IPs.

Do your reseller accounts include installation of SSL certificates?

You can order the SSL certificates, and our SSL team will assist you with the installation.

Web Security Service:

Web security service

This deals with the security of the websites, web pages, e-stores etc.

What is a secure socket layer (SSL)?

SSL is a secure connection between the server and the client through encryption, it used to transfer sensitive information, such as password, bank details, and user information.

Why is SSL Important?

It keeps sensitive data secure from trojans, virus’, hackers. Thus making transactions, login attempts and anything else that is entered through SSL connections secure.

DOMAIN:

What is a Domain name?

A domain name is your web address. Without a proper name, it is difficult for search engines to pick up your site and so a proper name is required for any new site.

How do I search domain names?

Your Domain name is the most important element for going online. As soon as you type a name on the Domains page, we will give you possible suggestion and will show whether the name is available or not.

What if I need more help?

Our dedicated award-winning customer care specialists are available via phone, email and the web 24/7/365. They're experts in their field and will find a solution to your problem no matter how small. It doesn’t even matter if you are just getting started, our pro team will guide you by using all of their experience and expertise.

What if I forget to renew my Domain? Will my account be safe?

If you forget to renew your account or change your email address on the INGIC account, this is where someone can get in and transfer your domain name away without your permission. But with “BUSINESS Protection” your most important domain will be safe for 12 months.

What does business protection do?

  • • Locks both accidental and malicious domain transfers.
  • • Keeps your personal details hidden from snoopers and crooks.
  • • Publishes an online business card so customers and partners can find you.

Will my data be safe?

It is very important to add privacy protection to your domain. Our privacy protection details are as follows:

  • • We substitute your name and contact details with our partner company's domains through proxy. No one can access your name, address, and email or phone number except us.
  • • You have control over your domain and all the email addresses registered with it, as well as the right to sell, renew or transfer them. Your domains are still 100% yours.
  • • Rest easy, knowing that our security guidelines will keep your data safe from prying eyes.

How do I transfer my existing domain to INGIC Host?

Domain transfers can take from 30 minutes to 8 days to complete. The particular time-frame depends on the domain’s TLD and the time required for your current registrar to complete the process. Here are the steps to transfer a domain to INGIC:

  • • Verify that your domain is eligible for transfer.

Before making a transfer, make sure your domain meets the requirements for it. Here are the standard requirements for most domains, including all gTLDs (e.g., .COM / .NET / .ORG etc.), new gTLDs (e.g., .BID / .CLUB / .TRADE / .TECH etc.) and some ccTLDs (.TV / .ME / .CO etc.):

The domain must have been registered or transferred at least 60 days ago;

The domain must be unlocked at the current registrar. The domain must show a valid and accessible Admin email address.

  • • Order the transfer.

After confirming that your domain meets all transfer requirements, feel free to purchase the transfer at INGIC Host. For this, follow the steps below:

  • 1) Sign into your INGIC account and go to the “Transfers” page (“Domains” drop-down menu).
  • 2) Enter your domain into the search bar, click “Transfer”.
  • 3) Verify that your domain is prepared for the transfer and check boxes next to the corresponding fields.
  • 4) Provide the Auth/EPP code.
  • 5) Add the transfer to the cart and check out using your preferred payment method.

    • Approve the transfer via e-mail.

DNS

What is DNS?

It is the central part of the internet providing a path to match names to numbers, this includes the name of the website, web address and the IP address.

What does DNS offer?

  • • Fast performance
  • • Reduce errors e.g. "website not found"
  • • Close security gaps
  • • Easy to use for beginners
  • • Budget friendly

What premium features does it come with?

  • • Uptime guarantee
  • • Manage ultimate domains
  • • Unlimited records
  • • Reliable and fast
  • • Built in error checking

Can I use free DNS as a backup?

Definitely! FreeDNS works great as a backup to your own DNS servers or your hosting provider’s DNS.

Can Premium DNS be offered during domain transfer?

Premium DNS will not be offered during domain transfers.

Enjoy Diverse Cloud Hosting Features at Your Fingertips!

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What INGIC Host Users Say

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We were looking for a hosting provider to become a reseller. We were confused about which service to choose until we found INGIC Host. Right at the moment we got connected to their customer support, we knew we have found the company we had been looking for.

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